Shipping policy
🚚 SUPERMINDS SHIPPING POLICY
Last Updated: December 2025
🇺🇸 DOMESTIC SHIPPING (UNITED STATES)
Delivery Times
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Standard Shipping: 5–7 business days
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Expedited Shipping: 2–3 business days
Processing Time
All orders require 1–2 business days for processing before shipment.
Shipping Days
We typically ship orders on Monday, Wednesday, and Friday.
Orders placed outside these days will ship on the next scheduled shipping day.
Tracking
You will receive an email with your tracking number as soon as your order is shipped.
🌍 INTERNATIONAL SHIPPING
We currently ship internationally to:
Canada, United Kingdom, European Union countries (including Germany and France), Uganda, and Ghana.
Duties & Taxes Included (DDP Shipping)
All customs duties, import taxes, and fees are included in your checkout total.
You will not pay any additional charges upon delivery.
We use DDP (Delivered Duty Paid) shipping, meaning all customs clearance costs are prepaid.
Estimated International Delivery Times
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Canada: 5–10 business days
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United Kingdom & European Union: 7–14 business days
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Uganda & Ghana: 10–21 business days
Delivery times may vary based on local customs, carrier volume, or destination processing.
Customs & Delays
Even with prepaid duties and taxes, international shipments may experience delays due to customs inspections or local carrier processes.
These delays are outside of our control.
Address Accuracy
Please ensure that your shipping address is complete and accurate when placing your order.
We are not responsible for packages delivered to incorrect or incomplete addresses provided by the customer.
Tracking
All international shipments include tracking.
You will receive your tracking number via email once your order has been shipped.